FAQ

FREQUENTLY ASKED QUESTIONS (FAQ)

1. WHAT IS SANPER STUDIO?
Sanper Studio is a design studio that offers exclusive prints on demand, selling high-quality printed products through the Shopify platform.

2. HOW DOES PRINT ON DEMAND WORK?
When you place an order, the product is printed and produced specifically for you. This allows us to offer unique and exclusive designs without stock limitations.

3. WHAT PAYMENT METHODS ARE ACCEPTED?
We accept major credit cards, PayPal, and other secure payment methods, which are displayed at checkout.

4. HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
Production and shipping times vary depending on the product and destination. Estimated delivery times are provided at checkout.

5. CAN I TRACK MY ORDER?
Yes! Once your order has been shipped, you will receive a tracking code via email.

6. WHAT IS YOUR RETURN AND EXCHANGE POLICY?
We follow the European Union's consumer protection regulations. Please refer to our Exchange and Return Policy for more details.

7. DO YOU SHIP INTERNATIONALLY?
Yes, we offer international shipping. Delivery times and costs vary depending on the destination.

8. HOW CAN I CONTACT SANPER STUDIO?
If you have any questions, feel free to contact us at talktome@sanperstudio.com.

Thank you for choosing Sanper Studio!